MeetWithWallet (MWW) MOM Testing Playbook

User Personas for MOM Testing
  1. Digital Nomads
    1. Remote workers travelling across different regions, working with multiple clients, and managing schedules across various time zones. They seek flexibility and ease of coordination while on the move.
  1. Cross-org Workers
    1. Professionals working for multiple organisations or teams simultaneously, requiring seamless scheduling across different entities without the hassle of managing separate calendars.
  1. Solopreneurs
    1. Individuals building and managing their own business ventures who juggle between multiple roles and tasks. They need efficient time management solutions for client and project meetings.
  1. Freelancers
    1. Independent professionals offering services to multiple clients who need to manage various project-based meetings. They need to easily track, schedule, and adjust meetings across diverse projects.
First Contact Strategies
Objective: Engage potential users to understand their scheduling needs and challenges while introducing MWW as a possible solution.
Channels for Outreach:
  • Discord, Telegram, Twitter, LinkedIn: Leverage platforms where digital nomads, freelancers, and solopreneurs are active.
  • Emails: Personalised email outreach to identified individuals within each user persona group.
  • Direct Partnerships: Engage with freelance marketplaces, nomad communities, and cross-org platforms for user interviews.
Sample First Contact Messages:
  1. Digital Nomads:
    1. "Hi NAME, as someone who travels while working, scheduling can be a hassle. MeetWithWallet aims to simplify this process, especially across time zones. I’d love to chat about your current approach to scheduling and how we could help."
  1. Cross-org Workers:
    1. "Hi NAME, managing meetings for different organisations can be time-consuming. We’re developing MeetWithWallet to streamline this for cross-org professionals. Could we discuss how you’re handling your schedule currently?"
  1. Solopreneurs:
    1. "Hello NAME, juggling business meetings and projects can be tough. We’re building MeetWithWallet to simplify scheduling for business owners like you. Would you be interested in a quick chat to share your challenges?"
  1. Freelancers:
    1. "Hi NAME, working with multiple clients means a packed schedule. We’re creating MeetWithWallet to help freelancers like you manage meetings easily. Can we have a quick chat about your current scheduling setup?"
Goals of Conversations
  1. Identify Scheduling Challenges
    1. Determine the pain points in managing meetings, such as tool limitations, difficulty coordinating with multiple clients or teams, and timezone issues.
  1. Gauge MWW Fit
    1. Understand if MWW solves their key problems. Determine whether chatbot scheduling integrations (e.g., Telegram or Discord) could add value.
  1. Understand Workflows
    1. Explore the current tools they use and whether MWW could integrate with their existing workflows.
  1. Foster Engagement
    1. Introduce the tool and offer early access or free trials to encourage advocacy and long-term adoption.
Interview Scripts
Introduction:
"Hi NAME, I’m YourName from MeetWithWallet. We’re building a scheduling tool designed for people managing multiple roles. I’d love to learn about your current scheduling experience and how we could make things easier. Do you have a few minutes?"
Section 1: Understanding Current Practices
  1. How do you currently manage and schedule your meetings?
  1. What platforms or tools do you rely on?
  1. What are your biggest challenges when it comes to scheduling?
  1. Do you face any issues with time zones or managing multiple calendars?
Section 2: Exploring User Needs
  1. If you could design a scheduling tool for your work style, what features would it have?
  1. How do you currently manage scheduling across multiple organisations or clients?
  1. Would you be interested in using a chatbot (e.g., on Telegram or Discord) to schedule meetings?
Section 3: Introducing MWW
  1. Presenting MWW:
    1. “MeetWithWallet is a decentralised scheduling tool that simplifies group scheduling. We’re also exploring a chatbot feature for platforms like Telegram and Discord—does that sound like something you’d use?”
  1. Offer in exchange for Feedback:
    1. “Would you be interested in trying MeetWithWallet and providing feedback on how it fits into your workflow?”
Data Collection and Synthesis
  1. Capturing Data
      • Use transcription tools like Otter.ai to record interviews.
      • Organise notes and insights into structured boards (e.g., Miro, Google Sheets).
  1. Synthesising Insights
      • Analyse recurring pain points and patterns from interviews.
      • Rank user feedback on feature requests like chatbot integrations and group scheduling.
  1. Debriefing and Prioritising Features
      • Share findings with the product team and adjust priorities based on the most requested features and common frustrations.
 

MeetWithWallet (MWW) MOM Testing Playbook

User Personas for MOM Testing
  1. Digital Nomads
    1. Remote workers travelling across different regions, working with multiple clients, and managing schedules across various time zones. They seek flexibility and ease of coordination while on the move.
  1. Cross-org Workers
    1. Professionals working for multiple organisations or teams simultaneously, requiring seamless scheduling across different entities without the hassle of managing separate calendars.
  1. Solopreneurs
    1. Individuals building and managing their own business ventures who juggle between multiple roles and tasks. They need efficient time management solutions for client and project meetings.
  1. Freelancers
    1. Independent professionals offering services to multiple clients who need to manage various project-based meetings. They need to easily track, schedule, and adjust meetings across diverse projects.
First Contact Strategies
Objective: Engage potential users to understand their scheduling needs and challenges while introducing MWW as a possible solution.
Channels for Outreach:
  • Discord, Telegram, Twitter, LinkedIn: Leverage platforms where digital nomads, freelancers, and solopreneurs are active.
  • Emails: Personalised email outreach to identified individuals within each user persona group.
  • Direct Partnerships: Engage with freelance marketplaces, nomad communities, and cross-org platforms for user interviews.
Sample First Contact Messages:
  1. Digital Nomads:
    1. "Hi NAME, as someone who travels while working, scheduling can be a hassle. MeetWithWallet aims to simplify this process, especially across time zones. I’d love to chat about your current approach to scheduling and how we could help."
  1. Cross-org Workers:
    1. "Hi NAME, managing meetings for different organisations can be time-consuming. We’re developing MeetWithWallet to streamline this for cross-org professionals. Could we discuss how you’re handling your schedule currently?"
  1. Solopreneurs:
    1. "Hello NAME, juggling business meetings and projects can be tough. We’re building MeetWithWallet to simplify scheduling for business owners like you. Would you be interested in a quick chat to share your challenges?"
  1. Freelancers:
    1. "Hi NAME, working with multiple clients means a packed schedule. We’re creating MeetWithWallet to help freelancers like you manage meetings easily. Can we have a quick chat about your current scheduling setup?"
Goals of Conversations
  1. Identify Scheduling Challenges
    1. Determine the pain points in managing meetings, such as tool limitations, difficulty coordinating with multiple clients or teams, and timezone issues.
  1. Gauge MWW Fit
    1. Understand if MWW solves their key problems. Determine whether chatbot scheduling integrations (e.g., Telegram or Discord) could add value.
  1. Understand Workflows
    1. Explore the current tools they use and whether MWW could integrate with their existing workflows.
  1. Foster Engagement
    1. Introduce the tool and offer early access or free trials to encourage advocacy and long-term adoption.
Interview Scripts
Introduction:
"Hi NAME, I’m YourName from MeetWithWallet. We’re building a scheduling tool designed for people managing multiple roles. I’d love to learn about your current scheduling experience and how we could make things easier. Do you have a few minutes?"
Section 1: Understanding Current Practices
  1. How do you currently manage and schedule your meetings?
  1. What platforms or tools do you rely on?
  1. What are your biggest challenges when it comes to scheduling?
  1. Do you face any issues with time zones or managing multiple calendars?
Section 2: Exploring User Needs
  1. If you could design a scheduling tool for your work style, what features would it have?
  1. How do you currently manage scheduling across multiple organisations or clients?
  1. Would you be interested in using a chatbot (e.g., on Telegram or Discord) to schedule meetings?
Section 3: Introducing MWW
  1. Presenting MWW:
    1. “MeetWithWallet is a decentralised scheduling tool that simplifies group scheduling. We’re also exploring a chatbot feature for platforms like Telegram and Discord—does that sound like something you’d use?”
  1. Offer in exchange for Feedback:
    1. “Would you be interested in trying MeetWithWallet and providing feedback on how it fits into your workflow?”
Data Collection and Synthesis
  1. Capturing Data
      • Use transcription tools like Otter.ai to record interviews.
      • Organise notes and insights into structured boards (e.g., Miro, Google Sheets).
  1. Synthesising Insights
      • Analyse recurring pain points and patterns from interviews.
      • Rank user feedback on feature requests like chatbot integrations and group scheduling.
  1. Debriefing and Prioritising Features
      • Share findings with the product team and adjust priorities based on the most requested features and common frustrations.
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