MeetWithWallet (MWW) MOM Testing Playbook
User Personas for MOM Testing
- Digital Nomads
Remote workers travelling across different regions, working with multiple clients, and managing schedules across various time zones. They seek flexibility and ease of coordination while on the move.
- Cross-org Workers
Professionals working for multiple organisations or teams simultaneously, requiring seamless scheduling across different entities without the hassle of managing separate calendars.
- Solopreneurs
Individuals building and managing their own business ventures who juggle between multiple roles and tasks. They need efficient time management solutions for client and project meetings.
- Freelancers
Independent professionals offering services to multiple clients who need to manage various project-based meetings. They need to easily track, schedule, and adjust meetings across diverse projects.
First Contact Strategies
Objective: Engage potential users to understand their scheduling needs and challenges while introducing MWW as a possible solution.
Channels for Outreach:
- Discord, Telegram, Twitter, LinkedIn: Leverage platforms where digital nomads, freelancers, and solopreneurs are active.
- Emails: Personalised email outreach to identified individuals within each user persona group.
- Direct Partnerships: Engage with freelance marketplaces, nomad communities, and cross-org platforms for user interviews.
Sample First Contact Messages:
- Digital Nomads:
"Hi NAME, as someone who travels while working, scheduling can be a hassle. MeetWithWallet aims to simplify this process, especially across time zones. I’d love to chat about your current approach to scheduling and how we could help."
- Cross-org Workers:
"Hi NAME, managing meetings for different organisations can be time-consuming. We’re developing MeetWithWallet to streamline this for cross-org professionals. Could we discuss how you’re handling your schedule currently?"
- Solopreneurs:
"Hello NAME, juggling business meetings and projects can be tough. We’re building MeetWithWallet to simplify scheduling for business owners like you. Would you be interested in a quick chat to share your challenges?"
- Freelancers:
"Hi NAME, working with multiple clients means a packed schedule. We’re creating MeetWithWallet to help freelancers like you manage meetings easily. Can we have a quick chat about your current scheduling setup?"
Goals of Conversations
- Identify Scheduling Challenges
Determine the pain points in managing meetings, such as tool limitations, difficulty coordinating with multiple clients or teams, and timezone issues.
- Gauge MWW Fit
Understand if MWW solves their key problems. Determine whether chatbot scheduling integrations (e.g., Telegram or Discord) could add value.
- Understand Workflows
Explore the current tools they use and whether MWW could integrate with their existing workflows.
- Foster Engagement
Introduce the tool and offer early access or free trials to encourage advocacy and long-term adoption.
Interview Scripts
Introduction:
"Hi NAME, I’m YourName from MeetWithWallet. We’re building a scheduling tool designed for people managing multiple roles. I’d love to learn about your current scheduling experience and how we could make things easier. Do you have a few minutes?"
Section 1: Understanding Current Practices
- How do you currently manage and schedule your meetings?
- What platforms or tools do you rely on?
- What are your biggest challenges when it comes to scheduling?
- Do you face any issues with time zones or managing multiple calendars?
Section 2: Exploring User Needs
- If you could design a scheduling tool for your work style, what features would it have?
- How do you currently manage scheduling across multiple organisations or clients?
- Would you be interested in using a chatbot (e.g., on Telegram or Discord) to schedule meetings?
Section 3: Introducing MWW
- Presenting MWW:
“MeetWithWallet is a decentralised scheduling tool that simplifies group scheduling. We’re also exploring a chatbot feature for platforms like Telegram and Discord—does that sound like something you’d use?”
- Offer in exchange for Feedback:
“Would you be interested in trying MeetWithWallet and providing feedback on how it fits into your workflow?”
Data Collection and Synthesis
- Capturing Data
- Use transcription tools like Otter.ai to record interviews.
- Organise notes and insights into structured boards (e.g., Miro, Google Sheets).
- Synthesising Insights
- Analyse recurring pain points and patterns from interviews.
- Rank user feedback on feature requests like chatbot integrations and group scheduling.
- Debriefing and Prioritising Features
- Share findings with the product team and adjust priorities based on the most requested features and common frustrations.
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