cNPS Surveys / cNPS Implementor
The purpose of the cNPS survey is to gain insight on happenings within bDAO & its community in order to improve contributor experience and overall operations of the DAO. The analyses I post on Forum are digestible & crisp for your convenience.
The responsibility of the cNPS Implementor is to implement meaningful changes based on suggestions or concerns voiced in the cNPS survey.
Forum Posts
Season 6 Survey Analyses
Season 5 Survey Analyses
Season 4 Survey Analyses
Season 3 Survey Analyses
Season 2 Survey Analyses
Note: All data collected from the cNPS survey apart from Discord handles, levels, wallet addresses, and timestamps are confidential.
About cNPS
Net promoter score (NPS) is a widely used market research metric that typically takes the form of a single survey question asking respondents to rate the likelihood that they would recommend a company, product, or a service to a friend or colleague.
The NPS assumes a subdivision of respondents into "promoters" who provide ratings of 9 or 10, "passives" who provide ratings of 7 or 8, and "detractors" who provide ratings of 6 or lower. Usually, users of the NPS perform a calculation that involves subtracting the percentage of detractors from the percentage of promoters collected by the survey item.