Jobs to Be Done
How to use
- interactions with people are logged into the Contacts Database (same database feeding the outreach cards)
- when we do analysis of an outreach initiative or otherwise periodic analysis of ad-hoc contacts, we log them into the insights table below and connect them with a Customer Persona (customer personas can be edited in the table at the bottom of this page)
- We then periodically review the insights and synthethise into Jobs to be Done table further below
Table
Insights
Name
Created by
Units & Ideas Database
Type
Created time
Related Insights
Outreach & Research Initiatives Database
Organization
Customer Personas
Person
Interactions
Last edited time
Table
Jobs to be Done
Job
Customer Personas
Created time
Features
Last edited time
Created by
Units & Ideas Database
Last edited by
Table
Customer Personas
Name
Jobs to be Done
Tags
Insights
Owned by Unit
Web3 community having low knowledge about DeFi Lending space
Community providing feedback
Community developing an understanding about the project
# of devs building on their blockchain
Moderate open community
Grow community
Manual outreach on twitter
Protect the users from getting scammed
Manage Ambassador programme
community members dispersing
lack of consistency makes it hard to achieve things
Monitor engagement across platforms
Answering customer questions
Response time
I want the project to grow and for that I build community but I can't see the impact
I want to build a great product and for that I need feedback but it's hard to collect, organise and distill
I want to attract more devs and for that I create documentation but it’s very time consuming and gets outdated quickly
More devs building on their blockchain
People attending community events
build developer relations team
Onboard more service providers
Sponsorships & grants
Track sentiment across platfoms
Know audience segmentation of who's talking about the brand
Community engagement for governance
More devs building on the blockchain
Onboard more projects to their blockchain
Community providing feedback
Ideas
- Full system for ambassadors:
- cross-platform tracking
- NFT given when they create account and connect their wallet which allows for automated token gating (hat's integration so it can be deactivated based on our analytics if fully disengaged or something?)