1. (OPTIONAL) Arrange a meeting with the person you have a conflict with;
• Some suggestions for how to conduct this:
• After meeting, the two (or more) individuals in the conflict individually write down the info below. This would then be used by the mediator as a pre-read before the next step.
Objective report of what happened
Statements of impact
• Alternately: if this 1:1 conversation finds resolution, you don’t have to go forward to finding a facilitator. Add to those 2 points of info an action plan/agreements. Consider letting Puncar know about the conflict (without details is fine) because it will help us measure our ability to handle conflict as a DAO.
 

2. Contact & ask for a process to start
Sandy then takes basic info about your conflict & refers you to a facilitator (based on their time available or the modality that fits better).
A facilitator will then contact you to initiate the resolution process.
Sandy and Jodi discuss fees to ensure the facilitator’s expenses are suitable & covered.

1. Preparing an After Action report
Share the learnings/transformation that came out of the resolution process - attach it to the register of this conflict in this database, and share it with the People Ops team. (via )
People Ops will keep an eye on the general health of Gitcoin as it relates to conflicts & help with escalating any that need it - whether that means role redefinition, external conflict resolution resources, revisiting the code of conduct, etc.

Details about the facilitators can be found by clicking on the names listed below.