Process Steward Workflow

This process is currently in development

Understand MMM Meeting Formats

Review the structure of the MMM Meetings to better understand how and when to contribute: 

📒
Meetings @ MMM
 

🕒
Weekly Team Syncs
 

Identify and Discuss the Problem

Identify a problem or inefficiency within the current process through communication and collaboration with team members. Talking to the people involved in the process to understand their experiences and gather their input on potential solutions.

Bring the Concern Forward

Bring the concern forward in the weekly workstream meeting or in a 1:1 with Jon. Determine the level of priority of the concern, taking into consideration tasks that may have higher priority. 

Facilitate Solution Discussion

Facilitate a call where discussion of potential solutions can occur. Consider all the ideas and feedback, developing a solution that addresses the issue, improves efficiency, and enhances collaboration within the team. During this call, it is important to document the concern, use cases, stakeholders, and any proposed solutions. Tools such as Miro can be useful to facilitate discussion and create a documented record of the conversation. 

Determine Solution

Based on the feedback received during the solution discussion, determine the best solution to meet the expressed needs. Run this solution by the relevant stakeholders to ensure it satisfies their concerns. 

Some key considerations when updating processes are:

Is this over-simplifying or over-complicating? Are there any missing or unnecessary steps?

Is there anything that can make this process easier or more enjoyable to engage in?

Are people willing to engage with the process? Is there too much text to read in our explanation or is the process too tedious?

What variables have to be taken into consideration? How do the people on this team communicate and coordinate? Is the problem being addressed universally experienced or only by a small group of people? How should it be prioritized?

Document the New Process

Implement the change by updating the process documentation in Notion. Be sure to use the same documentation format used for the rest of the processes for easier navigation.  

If the process deals with cross-stream campaigns, the processes can be updated here:

 🧷
MMM Cross-stream Campaign Briefing Guide
 

Hold a Kick-Off Meeting

Ensuring everyone is aware of the changes through discord. If necessary, it can be helpful to hold a kickoff meeting to discuss new process and ensure everyone understands how to partake in it. This is a great time to explain and troubleshoot any new tools.

Migrate to the New Process

Migrate to the new process, providing training and/or support as needed to help team members adapt to the new process.

Process Steward Workflow

This process is currently in development

Understand MMM Meeting Formats

Review the structure of the MMM Meetings to better understand how and when to contribute: 

📒
Meetings @ MMM
 

🕒
Weekly Team Syncs
 

Identify and Discuss the Problem

Identify a problem or inefficiency within the current process through communication and collaboration with team members. Talking to the people involved in the process to understand their experiences and gather their input on potential solutions.

Bring the Concern Forward

Bring the concern forward in the weekly workstream meeting or in a 1:1 with Jon. Determine the level of priority of the concern, taking into consideration tasks that may have higher priority. 

Facilitate Solution Discussion

Facilitate a call where discussion of potential solutions can occur. Consider all the ideas and feedback, developing a solution that addresses the issue, improves efficiency, and enhances collaboration within the team. During this call, it is important to document the concern, use cases, stakeholders, and any proposed solutions. Tools such as Miro can be useful to facilitate discussion and create a documented record of the conversation. 

Determine Solution

Based on the feedback received during the solution discussion, determine the best solution to meet the expressed needs. Run this solution by the relevant stakeholders to ensure it satisfies their concerns. 

Some key considerations when updating processes are:

Is this over-simplifying or over-complicating? Are there any missing or unnecessary steps?

Is there anything that can make this process easier or more enjoyable to engage in?

Are people willing to engage with the process? Is there too much text to read in our explanation or is the process too tedious?

What variables have to be taken into consideration? How do the people on this team communicate and coordinate? Is the problem being addressed universally experienced or only by a small group of people? How should it be prioritized?

Document the New Process

Implement the change by updating the process documentation in Notion. Be sure to use the same documentation format used for the rest of the processes for easier navigation.  

If the process deals with cross-stream campaigns, the processes can be updated here:

 🧷
MMM Cross-stream Campaign Briefing Guide
 

Hold a Kick-Off Meeting

Ensuring everyone is aware of the changes through discord. If necessary, it can be helpful to hold a kickoff meeting to discuss new process and ensure everyone understands how to partake in it. This is a great time to explain and troubleshoot any new tools.

Migrate to the New Process

Migrate to the new process, providing training and/or support as needed to help team members adapt to the new process.